Last Updated: 25 July, 2026

At PureLuxe, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, purchase our products, or interact with our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

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1. Information We Collect

We may collect the following types of information:

Personal Information

• Full Name
• Email Address
• Billing Address
• Shipping Address
• Payment Information (processed securely through our payment providers)
• Order History

Automatically Collected Information

When you browse our website, we may automatically collect:

• IP Address
• Browser Type
• Device Information
• Website Usage Data
• Cookies and Similar Technologies

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2. How We Use Your Information

Your information helps us to:

• Process and fulfill your orders
• Deliver products to you
• Respond to customer inquiries
• Improve our website and shopping experience
• Personalize your experience
• Send order confirmations and shipping updates
• Send promotional emails (only if you choose to receive them)
• Prevent fraud and maintain website security
• Comply with legal obligations

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3. Sharing Your Information

We do not sell your personal information.

Your information may be shared only with trusted third-party service providers necessary to operate our business, including:

• Shopify
• Payment Processing Providers
• Shipping & Fulfillment Partners
• Analytics Providers
• Customer Support Platforms

These providers may only use your information to perform services on our behalf.

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4. Shopify Services

Our online store is powered by Shopify.

Information submitted through our website may be processed by Shopify to provide secure checkout, payment processing, fraud prevention, and store functionality. Shopify handles this information according to its own Privacy Policy.

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5. Cookies

We use cookies and similar technologies to:

• Improve website performance
• Remember your preferences
• Analyze website traffic
• Personalize your shopping experience

You can disable cookies through your browser settings; however, some features of the website may not function properly.

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6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

While we strive to use commercially acceptable methods to protect your information, no online transmission or storage system can be guaranteed to be completely secure.

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7. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfill your orders
• Meet legal and regulatory obligations
• Resolve disputes
• Enforce our policies

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8. Your Privacy Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Request a copy of your data
• Withdraw consent for marketing communications

To exercise these rights, please contact us.

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9. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing any personal information.

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10. Children's Privacy

Our website is not intended for children under the age of 16.

We do not knowingly collect personal information from children.

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11. International Users

If you access our website from outside Canada, your information may be transferred to and processed in countries where our service providers operate.

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12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.

The revised version will always be posted on this page with an updated effective date.

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13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email: hello@pureluxecare.com